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Field NoteOperations9 min read
How Process Mapping Reduces ERP Implementation Risk
A process map makes handoffs, decisions and missing controls visible early—when they are still inexpensive to resolve and easy to test with users.
ANU / FIELD NOTEPROCESS
01
Handoffs are where risk hides
Departments usually understand their own tasks but not the evidence the next team needs. Mapping exposes these gaps before they become configuration changes during testing.
02
Map the future state at decision level
Useful maps show triggers, accountable roles, approvals, exceptions, system evidence and completion criteria—not just a sequence of departmental boxes.
Operating question
Which decision, evidence or responsibility still exists outside the system?